Amazon's flexible return policy may not be as risk free as you think.
The company bans shoppers for violations, which include returning items too often, according to The Wall Street Journal.
But it turns out Amazon's return policies may come at a price.
Dozens of people have taken to Twitter and Facebook to complain about Amazon closing their accounts without warning or an explanation, according to the Journal.
Amazon's return policy doesn't tell customers that returning too many items can get them kicked out, but its conditions of use say the company reserves the right to terminate accounts at its discretion.
@amazon - wow, great customer service, so personal and caring! Do u even read my return reasons (like 6 purchases in the last year...and that’s too many?) and a replacement for something I NEVER rec’d. #BadCustomerExperience #onlineshopping #Horrible #ShopLocal #BoycottAmazon pic.twitter.com/2DY1qHmFka— Claire Bochner (@cmbochner) April 17, 2018