CVS Health, the parent company of the chain of CVS Pharmacy stores, confirmed Friday the pharmacist had been fired after a customer complained that the pharmacist refused to fill her hormone therapy prescription.
Hilde Hall penned a blog post on the American Civil Liberties Union’s (ACLU) website on Thursday stating that he was “humiliated” when a pharmacist at a CVS Pharmacy in Fountain Hills, Arizona, refused to fill a hormone therapy prescription in April.
The conduct of the pharmacist, who is no longer employed by CVS, violated company policies and does not reflect our values or our commitment to inclusion, nondiscrimination and the delivery of outstanding patient care,” the statement read.
Even though CVS claims the pharmacist violated company policy, Arizona law states that pharmacists are allowed to refuse to fill a prescription for moral or religious reasons so long as they inform their workplace about their “religious convictions” ahead of time, the Arizona Republic reported.
Unlike CVS, Walgreens stood behind its pharmacist, citing a company policy which allows pharmacists to refuse to fill a prescription on moral grounds.